Agreement to use this website

By using gorakh.in or placing an order, you agree to follow the terms published on this website, subject to applicable law. If you have questions about a product or order, please contact us before purchasing.

Product information and suitability

We aim to provide accurate descriptions, product images and pricing. Packaging, colour, batch details or availability may vary where indicated on the product listing.

Ayurvedic and wellness products are not a substitute for personalised medical advice. Read the product label and consult a qualified healthcare professional where appropriate, especially if you are pregnant, taking medication or have a medical condition.

Orders, prices and availability

• Submitting an order does not guarantee that all items are in stock or available for dispatch.
• We may contact you to resolve pricing errors, payment verification or address issues before fulfilment.
• The final item total, any shipping charge and applicable taxes should be displayed during checkout before payment.
• Any order cancellation or return will be handled under our published Cancellation, Return & Exchange Policy and applicable law.

Payment and order security

Checkout payments may be processed through a supported third-party payment provider. Use only the payment options provided in the approved checkout flow or confirmed by authorised Gorakh support.

We may request reasonable verification if an order appears to involve fraud or unauthorised use.

Shipping and delivery

Delivery coverage, charges and estimates may vary by location, product availability and courier. Refer to our Shipping Policy for more information, and confirm any time-sensitive requirement before placing an order.

Acceptable website use

Please do not misuse the website, attempt unauthorised access, submit false order or contact information, or interfere with its operation. Intellectual property on the website, including product photographs, logos and copy, belongs to its respective rights holders.

Third-party websites and services

Some features may lead to external courier, payment, social media or support services. Those providers may operate under their own terms and privacy policies.

Questions, corrections and applicable law

Where information on the website appears incorrect, contact us so it can be reviewed. Nothing in these terms is intended to exclude any rights or remedies that cannot lawfully be excluded under applicable Indian law.

For questions about these terms or an order, email care@gorakh.in or call +91 63671 49707.